FAQs
1. What products does taianmiaoyuan offer?
We specialize in a full range of high-quality sanitary ware products, including toilets, bathroom vanities, wash basins, faucets, shower systems, bathtubs and various bathroom accessories. All products are designed for modern residential, commercial and hotel bathroom scenarios.
2. Are your products durable and quality guaranteed?
Yes. All our sanitary ware products undergo strict quality inspection and standardized production procedures. They feature stable performance, excellent durability, waterproof and easy-to-clean properties, meeting daily and long-term commercial usage requirements.
Order & Payment FAQs
3. How can I place an order?
You can browse our website for product details and contact our customer service team directly to confirm product models, quantities and prices. We will arrange the order follow-up for you promptly.
4. What payment methods do you accept?
We support mainstream international payment methods. Specific payment options will be confirmed according to your order and regional conditions to ensure safe and smooth transactions.
Shipping & Delivery FAQs
5. How long is the delivery time?
The delivery time depends on your destination and logistics arrangement. Generally, it takes 5–10 working days for domestic delivery and 10–25 working days for international shipping. The actual delivery time is subject to logistics conditions.
6. Will products be damaged during transportation?
We use professional shockproof, compression-resistant and customized packaging for fragile sanitary ware products to greatly reduce transportation damage risks. If you receive damaged goods, please contact us with photos and videos in time for proper handling.
Product Usage & Maintenance FAQs
7. Are your products easy to install?
Our sanitary products are designed with standardized and user-friendly structures, suitable for conventional installation standards. They can be easily installed by professional construction personnel.
8. How to maintain sanitary ware products daily?
Simply clean the surface with soft cloth and mild neutral detergent. Avoid hard brushes, corrosive chemicals and sharp objects to prevent surface scratches and damage, which can effectively extend the service life of the products.
After-sales FAQs
9. Do you provide after-sales support?
Yes. We provide professional pre-sales consultation and complete after-sales support. If you have any product quality or usage problems after purchase, our team will respond and solve your issues in a timely manner.
10. Can I return or exchange products?
We support qualified returns and exchanges in accordance with our return policy. Unused products with original packaging that have quality problems or shipping errors are eligible for return application within the specified period.